70% of service supply chains rely on spreadsheets
If you are responsible for the uptime of mission critical assets and keeping field service teams efficient, relying on spreadsheets and manual processes is a risky bet.
What if the person who runs the Spreadsheet wins the lottery or retires? Supply chain "resilience" is not based on a guy with a spreadsheet, no matter how good he is.
Service Parts Management solutions have been around for 30+ years, and most companies still don't use them. Why is that? We think the answer is simple.
Reason #1 - Cost
Service Parts Management (SPM) solutions deliver a lot of value, and legacy vendors want you to pay for it. Entry level for SPM solutions start at $150k/year. This is a significant investment that typically require budget allocation as part of an annual planning process. That planning also requires getting IT resources allocated for a major integration project.
Sound exhausting? We think so too!
Our goal is to have you up and running in less time than it takes the other guys to get you a straight answer on pricing.
Speaking of which... We publish our pricing so you can see for yourself what a better way looks like.
Reason #2 - Deployment Speed
Is your IT team ready to kickoff a 9+ month project to build the integration? Probably not.
The annoying part... You already integrated with your 3PL and a lot of the same data is required for a SPM solution.
Why do you need to build another integration for your service supply chain? You shouldn't, and we designed our system so you don't have to. Our solution integrates with the leading 3PLs for service supply chains and sets itself up based on the data you already provided them.
Reason #3 - Long Term Contracts
Let's assume those first two concerns don't apply to you. Now it is time to ink a contract with your preferred vendor. Legacy vendors want to lock you in to a 3 year contract. That is a good idea (for them!), since it will take you a year to implement.
What happens if you don't get all the value you were promised in the business case developed to justify the investment? Not the vendor's problem, the annual fee for year 2 (and 3) is coming no matter what. Termination for convenience? You will pay a premium on the premium for that privilege. That is not a "partnership,", more like a hostage situation!
At Cloud Neato, we structured our pricing based on a monthly fee. We only do annual contracts if YOU want it, and we don't even offer multi-year contracts.
Summary
Taking all this into account, it is no wonder adoption of SPM solutions is under 30%!
All of these barriers exist as "business as usual" for Enterprise SaaS vendors. They get away with it, because your only option is the status quo of manual processes and spreadsheets.
Until now... These reasons are why Cloud Neato exists. You deserve a different kind of partner. One that works to earns your business based on the value we bring every day, not because you signed a contract.
If you want to learn more about how we operate, check out the Cloud Neato "Customer Bill of Rights" or better yet... contact us and let's start working together.
